Manufacturer Product Information

On this page you will find:

Manufacturer Product Information & Support
Product Finishes
Door Handings & Openings


Manufacturer Product Information & Support

We support all manufacturer warranties for products that we sell. If you have a product that is defective, please call customer service at 631.842.0088 to explain your issue so we can help resolve it as fast as possible. Proof of purchase from us is required, so please have your invoice/packing list on hand when you call us.

Please visit the brands sites for product information and support. Resources Support Center - Falcon, Glynn-Johnson, Ives, LCN, Schlage, Von Duprin

Assa Abloy Brands:
Adams Rite Tech Info
Arrow Support
Corbin Russwin Support
HES Products & Support
Medeco Support
Norton Door Controls Support
Rockwood Door Hardware
Sargent Locks Support
Securitron Tech Info & Support
Yale Locks Support
Aiphone Support

Codelocks Support

Detex Support

Don-Jo Support Contact

DormaKaba Support Support Center

Kwikset Support

Marks USA Support

Supra Locks Support


Product Finishes

Finished appearance of products may differ slightly from the finishes shown on our website product pages as a result of slight variations during manufacturing, and differences resulting from photographic representations.

Some products are NOT available in all finishes. This depends on brand/manufacturer, product model and other variations. If you have questions please call us for ordering assistance at 631.842.008.

Some of the most common industry standard finish numbers and swatches:



Door Handings and Openings

For Door Closers, Pivots and Pivot Sets:

The hand of a door is always determined from the push side.



For Locks:

The hand of a door is always determined from the outside. Door locks can be prepared for (4) different swings. Face the outside of the door to determine the hand. Here are some rules to follow:

  • The outside of an exterior door is the street or entrance side.
  • The outside of a room door is the hall side.
  • The outside of a single communicating door is the side from which the hinges are not visible when the door is closed.
  • The outside of a closet door is the room or hall side.



For Exit Devices:

The hand of a door is always determined from the outside. Doors equipped with exit devices swing out only, and exit device handing is designated as reverse bevel.

  • The door is Left Hand Reversed if: 
    While you are standing outside of the room, you face the door and the hinges are on the left side.

  • The door is Right Hand Reversed if:
    While you are standing outside of the room, you face the door and the hinges are on the right side.


Degrees of Swing

Floor closers may have a stop or limitation on the degrees of swing that a door will open. The purpose of this stop is to prevent the door from hitting a wall or other architectural feature. Typical swings are at 90 or 105 degrees.


Door hardware may require that a door swing to only 85 degrees to prevent exterior handles from hitting a wall. Similarly, hardware on the push side of the door may require that the door swing further than 90 degrees to clear the opening of protruding hardware.

For closers that do not have a dead stop, you may need to utilize an overhead holder/stop to prevent a door from swinging past the required stop point.